Comments for Auto Dealer Review

Comment on Fiesta Auto Center San Antonio by Smith

Smith — Mon, 16 Nov 2009 08:26:33 +0000

Nice to know that ‘what goes around,comes around”,arrogant management that knew less than their ego would allow them to admit,a staff full of thieves,greedy,buisnessmen that could’nt see pass their own pockets;example,”In ear shot of of all who could hear,lets go spend some money,we have it all!”Refused to see or do anything about all the new Chrysler points coming in around town after Fiesta became # 1 in the zone,they sat on their butts with their heads in sand,hoping that it would go away.)
At one time they had Subaru,Volkswagan,Dodge,Lincoln and Murcury as well as a thriving used car department!Now,thanks to the expert management,they are closed for good!
Could not have happened to a more deserving shortsighted,inept group of people who treated thier employees like crap on a daily basis.
I do feel for sorry for some or the truly good people who worked hard and did a good job for a long time.
To the owners,managers ect. you got just what you had you had coming to you!!!
Oh happy day!!!
To bad you were’nt smart enough to read the writing on the wall that the other buisnesses saw coming long before you you decided to pull you heads out!
GOOD LUCK!
Not really!
Oh happy day,to see Fiesta as ghost town!Boy did you ever have it coming!!!

‘

Comment on Big Tex Autoplex Belton by JAMES WHITEHOUSE

JAMES WHITEHOUSE — Tue, 27 Oct 2009 15:12:44 +0000

THIS IS THE FREINDLYEST CAR LOT WE BEEN TO!! GREAT PEOPLE FAIR PRICES AND THE CLENEST CARS WE HAVE SEE ANY WHERE!

Comment on Sales Ford Monroe by JP MELANCON

JP MELANCON — Tue, 29 Sep 2009 22:44:14 +0000

SALES FORD IN MONROEVILLE REMINDS ME OF DEALERSHIPS I GREW UP WITH , THE SALESMAN THERE MR.LARRY , HELPED ME WITH USED TRUCK PURCHASE , TREATED ME FAIRLY, THAT,S ALL MOST PEOPLE LOOK FOR, WHEN MY 06 F35O AT 10,000 MILES GAVE ME PROBLEMS ON THE ROAD THEY TOOK ME IN AND DIDN,T TAKE LONG TO REPAIR MY VEHICLE, I AM NOT A RESIDENT THERE , I LIVE 250 MILES FROM THERE , BUT FREQUENTLY TRAVEL BY THERE AND IT’S GOOD TO KNOW THAT THEY ARE THERE AND TO KNOW THAT THEY TAKE THERE PROFESSION SERIOUS, THANKS AGAIN TO SALES FORD

Comment on Susan Schein Chevrolet Chrysler Dodge Pelham by Brian

Brian — Thu, 24 Sep 2009 03:16:32 +0000

These people are very well trained to lie and cheat to sell you a vehicle. They will take your down payment, sell you a car, let you drive it a few days then repo it saying that your financing was not aproved, but never return your down payment. And the repo men they hire are like hitmen for the mob. They’ll do anything it takes to get the car back including armed assault. Save yourself the trouble and by a car somewhere else. If you have had problems with them please contact me at 256-538-1030

Comment on Cleo Bay Used Cars Killeen by Nikki

Nikki — Tue, 08 Sep 2009 19:27:57 +0000

I was just wondering do you buy cars? & if not where can i go to do so? I have a 93 ford F150 that i am trying to sell. Id appreciate your help. Thanks.

Comment on World Car Kia San Antonio by adriana

adriana — Sun, 06 Sep 2009 05:42:39 +0000

My husband and I decided to visit the World Car dealership while our vehicle was being serviced at Southway Ford. Well it was a nightmare. It took the whole day to finalized the deal. Once we got to the the financial Department the guy started going over the final numbers. The vehicle’s price was dramatically changed. We were talking about a $2500-$3000 on the final price we had eventually agreed upon. He told me that it was the information given to him by the sales manager. What a ripoff. A week later we saw a crack under the windshield wiper and took it back to the dealership. The sales manager came out and saw it and told us that the crack was probably done by us, which was not the case. These people don’t even exam their vehicles before selling them. The dealership service manager admitted that it was a manufacturers defect and we were told that they were going to remove the part from another new car to install it on mine. Can you imagine buying a vehicle from a dealership that does this. Our experience was definetly not a pleasant one. I will never buy a car from them again. Thumbs down to World Car Kia.

Comment on Thoroughbred Motorcars Prattville by D.T. King

D.T. King — Sat, 05 Sep 2009 05:17:40 +0000

Okay, I just want to say to Jamie that Carfax is NOT controlled by Thoroughbred. Carfax was designed SPECIFICALLY to combat auto fraud and it still does. Keep in mind, they’re a USED car sales place; when you buy a $4,000 car that’s only 5 years old, it’s kind at your own discretion. My experience with them is nice; very unique car selection, great prices, and mildly flexible on the pricier cars. I also like looking at cars and not having a salesman flock over to bother me.

Comment on Connell Chevrolet Killeen by Greg Morgan

Greg Morgan — Wed, 02 Sep 2009 13:38:32 +0000

The Killeen Service Dept stated they could not work on my 1987 Corvette, eventhough their Copperas Cove service department had no problem working on my Corvette.
If a Chevorlet Dealer cannot work on Chevrolets why should I buy a Chevorolet.

Comment on Gilbert and Baker Ford Albertville by Greg

Greg — Fri, 28 Aug 2009 17:45:20 +0000

Several years ago (when I was much younger and much more naive) I purchased a car from G&B Ford. The finance manager gave us the monthly payment, then said, “Wait. O, I am so sorry. I made a mistake.” He then gave us a monthly payment quote that was $40.00 higher. It was a classical bait and switch and one I will never fall for again. Even then, if the dealership would have had any integrity, they would not have pulled such a scam in the first place.

Comment on Jordan Ford San Antonio by Lois Buck

Lois Buck — Mon, 17 Aug 2009 20:30:33 +0000

I searched for a car on line before I moved here. Jordan Ford folks were so very helpful and understanding of my situation as I needed the car as soon as I arrived. All paperwork for loans and insurance were completed and the car ready for me to just drive away. Super service!!!

Comment on Thoroughbred Motorcars Prattville by Eric Underhill

Eric Underhill — Sun, 16 Aug 2009 21:46:12 +0000

I think it is funny to read reviews from people who have obviously NEVER done business at Thoroughbreds. I have bought two cars form there and I know just how nice they are. No, they do not come out the second you drive on the lot. I like that though. This is a very nice family owned dealer with nice people to work with. Take it from me, I really HAVE done business with the Sharples (father & son I think) and they are super nice and very easy going.

Comment on Garlyn Shelton BMW Bryan by JAMES TAKIS

JAMES TAKIS — Sat, 15 Aug 2009 23:55:59 +0000

HAD A OIL CHANGE ON MY NEW MAZDA 3 WITH ONLY 3000 MI ON IT AT GARLYN SHELTON IN COLLAGE STATION .
THE DRAIN PLUG FELL OUT 3 DAYS LATER.
THEY PUT A NEW PLUG AND OIL IN IT AND SAID IT WAS FINE .
I CAN HEAR IT RATTLE WHEN IT STARTS IN THE MORNING. THEY WONT DO ANY THING TO IT TILL IT STOPS RUNNING. I THINK THIS IS WRONG .
AND WOULD NEVER BUY A CAR THERE AGAIN

Comment on Don Ringler Chevrolet Temple by Me

Me — Wed, 12 Aug 2009 01:38:22 +0000

This dealership is a joke, I called 5 minutes after they opened and talked to Timothy White. I made an offer on a Tahoe and was told that he would get back with me shortly. Low and behold he sold it out from under me to another customer about 3 hours later. I called numerous times to get a sales manager, well that was a waste of time. The used car manger Gary explained to me that walk in customers are living breathing people and they couldn’t hold a car just because I called in. Really? Fair enough…. I decided to be a big boy and try and make a deal on another Tahoe they had. David, the so called head sales manager assured me he could fix all this, well after a 40 min drive, they made a low ball offer on my trade by 5,000 less, compared to 4 other dealerships and said he would work on it and call me shortly. Well to date I have never recieved a single return phone call. Take what you want from this rant but one thing is certain, I will never buy a vehicle from Don Ringler as long as I walk this earth. If you work at Don Ringler I hope you read this and learn how to properly treat a customer that is willing to hand over 30K+ in exchange for a good vehicle and a honest experience. The worst dealership experience I have ever encountered.

Comment on Thoroughbred Motorcars Prattville by jamie

jamie — Mon, 27 Jul 2009 13:23:39 +0000

I would like to comment on the bad service received. When I went alone to the dealership, a female, the owner was so curteous and helpful. Then I took a male friend and my mom with me when I went back to purchase the vehicle. The dealer was so rude. He would not come out of the building to show me the car nor would he come out and talk to my friend and mom. When my friend told him that he had some questions and concerns about the vehicle and could he come outside, he told him that he could tell him about them in the office. He was going to sell me(a 24 year old female) this car with a gas leak, an oil leak, the air conditioner needing a compressor when he told me the vehicle only needed freon. This man and this dealership is to say the least, SHADY. My advice is to not purchase anything from this dealership, eventhough he had a CARFAX. The CARFAX was false and he put on it what he wanted it to say. This man is a liar and a theif.

Comment on Chuck Stevens Bay Minette by mike hock

mike hock — Sat, 25 Jul 2009 19:19:56 +0000

Chuck thinks he can sing and thinks he’s funny…..AHHHHHHHHHHHHHHHHHHHH NO ON BOTH CHUCKIE…you have too many balls in the air but no balls to wear chuckster

Comment on Thoroughbred Motorcars Prattville by Ryan Cunningham

Ryan Cunningham — Fri, 10 Jul 2009 04:39:37 +0000

I recentley purchased a vehicle from Thoroughbred Motor Cars and would like to comment negativley on their service. My vehicle had numerous issues within the first couple days of purchase including breaking down on me twice in the first week of purchase. However, after contacting the gentleman I have recieved nothing but sorry excuses and little help. The gentleman knew I was an American soldier and still insisted to rip me off by selling a low quality vehicle to my family with no guts to back it up. The vehicle broke down twice in the four times I drove it and the minor touch-ups that were obviously made to last long enough for a test drive are starting to wear off. Anyone who is considering purchasing a vehicle from a man named Mr. Joey is HIGHLY discouraged.

Comment on Jim Preuitt Ford Mercury Talladega by Jim Preuitt

Jim Preuitt — Sat, 04 Jul 2009 02:35:02 +0000

The worst place to buy a car, They sell wrecks, salvage titles and they charge too much

Comment on Mark Dodge Mobile by RICK BOEGGEMAN

RICK BOEGGEMAN — Wed, 24 Jun 2009 13:58:41 +0000

I went to dealer 6-23-09 and the SALES MANAGER told me and the saleman that Dodge does not make a Ram 1500 crew cab ST model.
I knew they did and went home and located 4 within 200 miles. If he is in a management position and has NO idea what Dodge makes AND IS THE POSITION OF ORDERING THESE TRUCK FOR US TO BUY, sorry if I was do a job half A@@ I would be fired. Sorry tori but YOUR sales manager cost you a sale for his stupidity. You don’t treat someone as if the don’t know what they are talking about without knew yourself what is going on!!!!!!!!!

Comment on Carl Gregory Ford Lincoln Mercury Of Auburn by robstan

robstan — Mon, 08 Jun 2009 20:24:13 +0000

I purchased a used car from Carl Gregory Ford and was pressured into financing a car that I had wanted to pay cash for because I had just that amount of money. I agreed to finance it because they made me wait to have the credit application filled out, etc. as long as it wouldn’t cost me any more money. Richard Harrison, the Finance Manager insisted that it would be “same as cash” as long as I paid it before my first payment was due. I asked him several times point blank “Will I have to pay anymore to finance this?” and specified the amount with him several times. Each time, I was told that it would be the same price.

When I got my payment book in the mail, I called to find out the payoff amount. It was higher than the price financed. My wife called Carl Gregory to ask why this was the case and see if they would try to remedy the situation for us. Mr. Harrison refused and said they wouldn’t discuss it. I went to the store during my lunch hour because I was frustrated about the additional amount I was going to have to pay when I didn’t want to finance it anyways. Mr. Harrison stated he didn’t remember the situation and saying anything about that. He tried to parse words and insisted that he wouldn’t have said anything like that. For the record, I don’t think that Mr. Harrison meant to mislead me and probably just made a mistake. Because he couldn’t remember the specifics of the sale, he wasn’t willing to admit one way or another. But, I remembered the specifics very well.

As frustrating as this was, I didn’t really expect to get my money back – even when I went to the store. I was, however, hoping that a “good will” gesture would have been made and they would want to have a happy customer. I was not very pleased that I was talked out of buying the car with cash in the first place.

Mr. Harrison checked with “his boss” and this was Thomas Holloway, the Sales Manager. Mr. Holloway stated that he was going to do nothing and that he believed his employee of 27 years (Mr. Harrison) over me. It was just the way he stated this that offended me so much. What’s strange is that he never asked to hear my side of the story or anything. He was clearly just trying to end the discussion and get me out of there instead of trying to make me feel better. When I asked him if he was calling me a liar, he said no, but stated that he believed his employee and not me – which is basically the same thing. Right? He then insulted my intelligence by stating that I should’ve known better and that when I sign the contract that it’s my responsibility to know the details of the transaction. Of course, I know this is the case, but when I was asking for clarification that day, I kept getting told that I wouldn’t pay more – which was a lie. I told him that I was not pleased with how they treat their customers and that I would certainly not be doing business there anymore. He didn’t argue.

On my way out, I did one thing that I regret, but it sure does show you something about this dealership. This is the part that just amazes me. I was angry by now because I felt like they were attacking my personally – attacking my character. I had to say one last thing to the folks behind the main desk. Something like “you guys are a bunch of crooks” or something like that. I admit this wasn’t one of my finer moments and I shouldn’t have done that. But, the owner, Tony Hudgins decided to say something back. He stated that I was who was bad and that any mistake made during the transaction was my fault. He said that I was truly a bad customer and that I should get off his lot like I promised. I stated that I couldn’t believe he would say that to me. I just bought a car from them, for goodness sake! He didn’t seem to care and told me that I was trying to get something for nothing and that’s all I was trying to do and that they didn’t do business like that there.

Wow… The owner of a car dealership would actually insult my character in front of the entire showroom when he doesn’t even know the specifics of the situation. He doesn’t know me at all! I am an extremely honest guy. I’m an Eagle Scout, a Cubmaster, a soccer coach, and a Christian. I wasn’t looking for anything but an apology, a good will gesture, and perhaps a portion of the additional costs that I incurred because of their insistence that I finance the car. I never once asked for anything specific. I just wanted them to know I was upset about it and asked if they would be willing to do something. I started out being upset about the additional money that I’m having to spend on this car(which I don’t have). I am now offended and amazed about the way I was treated at this dealership.

On a positive note, I felt the car I purchased was priced well and the salesman, Joe Warren was honest and helpful during the sale. But, for all that happened afterwards, it doesn’t really make any difference in whether I will do business with this dealership ever again. I don’t own a business, but if I did, I certainly wouldn’t treat my customers, employees, or anyone they way I was treated here. Simply amazing.

Comment on Jordan Ford San Antonio by ken s

ken s — Mon, 08 Jun 2009 04:10:17 +0000

I spent 2300 dollars fixing a transmission on an explorer I bought new from jordan. I had the vehicle in their service dept. 6 times while under warranty,and they couldn’t or wouldn’t fix it. Ford should have had a recall on this transmission but since they are too cheap and this dealer is too inept to fix anything avoid Jordan Ford, or any Ford dealer for that matter, at all costs